Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Staywarm-Staycool. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Staywarm-Staycool or any third party, except as expressly granted herein.


  • Sales Tax
  • Staywarm-Staycool charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.


  • Return Policy
  • We at StayWarm-StayCool.com stand by our products. If any manufacturer defects are reported within 14 days of the receipt of the product, we will replace the product, or refund your money based on the original form of payment, and cover any shipping costs. You may exchange or return your merchandise within 14 days for a full refund, less shipping charges, based on your original form of payment. Please contact us at info@staywarm-staycool.com with any questions or concerns.


  • Store Hours
  • Customer service is available Monday to Friday, 9am to 5pm PST, except on statutory holidays.